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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rebecca Cobb

Rebecca Cobb

May 28, 2025

5  out of  5
rating by Rebecca Cobb
"I feel secure with my insurance company."
We responded:
"Thank you, Rebecca, for sharing your experience! I'm glad to know you feel secure with us. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help!"
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Emily Powers

May 20, 2025

5  out of  5
rating by Emily Powers
"I have nothing but ABSOLUTE praises to song about Trey Rhodes and his amazing team he has. Brandy Hamilton in particular quite literally saved the day when a leading competitor company GOUGED me with a price increase to my insurance without so much as an email to explain to me why. I got on the phone looking and Brandy was sent to me. She was able to help me get settled in immediately with not only better prices on my insurance, but amazing customer service."
We responded:
"Thank you, Emily! We're so glad Brandy and our team could step in when you needed us most. It means a lot to hear how much you appreciated the support! We’re proud to have helped make the switch a smooth one for you!"
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Rocky Esposita

January 31, 2025

1  out of  5
rating by Rocky Esposita
"Do not use Trey Rhodes. He is the rudest Agent you will ever meet. I have an audio recording of him telling me he’s not going to get the police report from my car accident, that it’s my job, not his. This Is an insurance agent saying this. Been 3 weeks since the accident, absolutely no movement. He’s stalling so he doesn’t have to pay."
We responded:
"Rocky, We understand that experiencing a claim can be stressful, and we’re sorry to hear about your frustration. It’s important to clarify that our agency does not control or determine claim payments—this is handled directly by the claims department. Additionally, obtaining a police report is typically the responsibility of the individuals involved in the accident, as law enforcement agencies release reports to the parties directly. If you have further questions please call our office directly and ask for Heidi at 770-253-2055 or can speak with any of our qualified team. "
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Donald

October 4, 2024

5  out of  5
rating by Donald
"These guys are the best Lorrie ^ Brandy are always on the job,, always on point,, the whole staff is very knowledgeable of wat ever one needs to kno about any aspects of coverage. I very fortunate to have found these guys Lucky me,,, they make it a point to see if am all taken care of."
We responded:
"Donald, thank you for your fantastic review! I'm glad to hear that Lorrie and Brandy, along with the rest of our team, have been able to provide you with the knowledgeable and attentive service you deserve. We truly appreciate your kind words and are grateful to have you as a valued customer. If you ever need anything, we're here to help! - Trey Rhodes - State Farm Insurance Agent, Carrollton, GA"
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Kendall Calhoun

November 29, 2023

5  out of  5
rating by Kendall Calhoun
"Joshua Davis is the best! He genuinely wanted to get us the best coverage that fit our budget. He is patient, hard working, and I would recommend him to anyone! And did I mention, we are now saving money with better coverage than we had before!"
We responded:
"Kendall, thank you so much for sharing your wonderful experience with Joshua and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Nikki Simmons

November 15, 2021

5  out of  5
rating by Nikki Simmons
"Omg where do i begin Great staff love the way Brandy and mr. Bailey take the tine out to explain things about your policy aslo tells you ...to feel free to call with any questions are concerns never have i had any insurance agent to go over details about any policy with me its collect money and go but this office and staff has a way to make you feel like family it doesn't feel like your a Customer at all so keep up the great work we need more companies like this one thank you state farm !!!"
We responded:
"Hi, Nikki! Thank you for the shoutouts for Brandy and Bailey! They are vital parts of our team and we appreciate how much they care about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And...thank you for being the BEST part of State Farm!"
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Randy Payton

April 15, 2019

5  out of  5
rating by Randy Payton
"We have had insurance for years with Trey Rhodes State Farm Carrollton Ga. Friendly people and good service."
We responded:
"Thanks, Randy! -Trey"
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Brandon Podaras

October 30, 2018

5  out of  5
rating by Brandon Podaras
"Great service from fantastic people at Trey Rhodes State Farm!"
We responded:
"Thank you, Brandon! -Trey"
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Blake Kilbourne

September 14, 2018

5  out of  5
rating by Blake Kilbourne
"Worked with agent Taylor Malenfant. I received super customer service from him and would highly recommend this office. Along with the customer service, prices for home and auto insurance were also excellent."
We responded:
"Thanks, Blake! We appreciate your kind review of Taylor, he does so much for our customers! -Trey"
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Cleo Tv

May 23, 2018

5  out of  5
rating by Cleo Tv
"Taylor is amazing and helped me out big time!!!! Recommend this highly"
We responded:
"Thanks for the review. Taylor is awesome! -Trey"
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Jenny Kreimeyer

March 11, 2018

5  out of  5
rating by Jenny Kreimeyer
"I love State Farm and my agent Taylor Malenfant!!!"
We responded:
"Thank you! -Trey"
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Holly Hall

February 23, 2018

5  out of  5
rating by Holly Hall
"From the moment I swapped my homeowners insurance over to when I've added vehicles to my policy, Taylor has been with me each step of the way. Very professional and timely. He really makes you feel comfortable when it comes to insurance and explains everything. Also, I was quoted by many other insurance agencies in the West Ga area. Only State Farm had the best ones. State Farm is who I would want to have my back if/when the time comes. Thanks Taylor and State Farm!"
We responded:
"Thanks for the review! I appreciate your kind words. -Trey"